Факультет психології

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Psychology of Communication : course of lectures. Lecture 1. Topic: Basic principles of communication
(Харків : Харківський національний університет імені В.Н. Каразіна, 2018) Луценко, Олена Львівна; Lutsenko, O. L.
Topic 1. Communicational competence: Educational goals. Course structure. Methods of assessing the acquisition of the course. Basic definitions. Topic 2. Types of communication. Characteristics of communication: Verbal and non-verbal. Formal and informal. Communicational principles. Main characteristics of communication: participants, messages, context, channels, interference, feedback. Honest and manipulative communication.
Psychology of Communication : course of lectures. Lecture 2. Topic: Critical thinking. Topic 3-4. Principles of critical thinking
(Харків : Харківський національний університет імені В.Н. Каразіна, 2018) Луценко, Олена Львівна; Lutsenko, O. L.
Basic definitions. A comparison of critical and ordinary thinking. Recommendations for critical reading and evaluation of information. Recommendations for effective writing of reports. The main elements of critical thinking. Techniques of verbal and written persuasion. Logical errors. Comparison of critical thinking and general intelligence.
Psychology of Communication : course of lectures. Lecture 3. Topic: Presentation skills Topic: Critical thinking. Topic 5
(Харків : Харківський національний університет імені В.Н. Каразіна) Луценко, Олена Львівна; Lutsenko, O. L.
Topic 5. Presentation and self-presentation skills: Basic definitions. Impression management. Visual, verbal and nonverbal means. Nervous control. Rehearsals.
Psychology of Communication : course of lectures. Lecture 4. Topic: Contacts with patient: Fostering the relationship and gathering information. Topic 6-7
(2018) Луценко, Олена Львівна; Lutsenko, O. L.
Topic 6. Contacts with patient: Fostering the relationship: Expressed interest in the patient as a person. Treated the patient with respect. Listened and paid attention to the patient. The role of patient’s personality and individuality. Topic 7. Contacts with patient: Gathering information: Encouraging the patient to tell his/her story. Coping with time limit. Sociocultural aspects of communication. Exploring the patient’s reaction to the illness or problem.
Psychology of Communication : course of lectures. Lecture 5. Topic: Contacts with patient: Providing information and making decisions. Communication with personnel. Topic 8-9
(Харків : Харківський національний університет імені В.Н. Каразіна, 2018) Луценко, Олена Львівна; Lutsenko, O. L.
Topic 8. Contacts with patient: Providing information and making decisions: Providing information related to the working diagnosis. Providing information on next steps. Making decisions. Elicited the patient’s perspective on the diagnosis and next steps. The phenomenon of compliance. Type of compliance. Finalizing plans for the next steps. Supporting emotions. Facilitating the expression of an implied or stated emotion. Effects of self-affirmation. Consequences of specific physician behaviors on certain patient outcomes. Topic 9. Communication with personnel (health-care teams): Staff relations. Benefits of group work. What kind of challenges does group work bring and how to deal with them. Size of groups, time of work, roles, strategies. The best techniques of group work. Comparison of team and individual work. The effectiveness of the teams. Composition of teams.