Emotional leadership in the HR management system

Abstract

The object of research is the process of forming leadership qualities among employees in modern conditions. The subject of research includes theoretical and practical recommendations regarding the assessment and development of leadership qualities of bank personnel in unstable conditions. The purpose of the master's thesis is to deepen scientific and methodological approaches and justify practical aspects of personnel management, with a special emphasis on emotional leadership. The obtained results can serve as a basis for developing ways to increase labor productivity by enhancing the emotional intelligence of the bank's staff. These research findings can also be applied in the organization's activities to improve the effectiveness of its personnel training system.