Institutional and financial foundations for the protection of consumers of banking services

Abstract

Object of research is the protection of consumers of banking services. Subject of research is the institutional and financial foundations for consumer protection in the Ukrainian banking sector. Purpose of qualification master's work situational analysis and comparative methods - to study on the institutional and financial foundations of consumer protection in Ukrainian banks. In combination with banking supervision in Ukraine and the current management of banking institutions, consumer protection in the banking sector can be clarified by expanding research on basic concepts, theoretical systems, work status, case analysis, and propose measures of the current rights and interests of consumers in the banking sector. The problems that exist in building a protection system, as well as ways to manage financial innovations and improvement measures, as well as suggestions that are in the interests of the people to better protect legal rights. and interests of consumers. According to results of the research, theoretical and practical improvement measures and suggestions are proposed for the protection of consumers of banking services in Ukraine, which could help deal with financial innovation as well as in line with the interests of the public.