Management of the bank's human resources potential

Abstract

The object of research is HSBC's human resource management practices. The subject of research is the improvement of the mechanisms for managing human resource potential to enhance organizational efficiency and innovation. The purpose of the master's thesis is to develop theoretical and practical recommendations for optimizing HSBC's human resource management system, with a focus on fostering innovation and improving socio-economic efficiency. Tasks of a qualifying master's thesis include: to examine the concept, role, and importance of human resource potential in an enterprise; to describe the main elements of the enterprise’s human resource management system; to analyze human resource management as a factor in the development of innovation-oriented organizations; to provide technical and economic characteristics of HSBC; to analyze the current personnel management system at HSBC; to evaluate the effectiveness of training and development management within HSBC; to develop methodological recommendations for improving the mechanism for managing human resource potential in financial organizations; to propose measures to enhance HSBC’s human resource management system through the integration of digital technologies; to assess the socio-economic efficiency of the proposed measures for improving human resource management. The research outcomes highlight the critical role of human resource management in achieving strategic and innovation-driven organizational goals. The study identifies key inefficiencies in HSBC’s current HR management practices and proposes actionable solutions, including the adoption of digital technologies and strategic measures to improve employee training and development. The obtained results contribute to the theoretical understanding of HR management’s role in fostering innovation and have practical implications for financial organizations seeking to improve their HR practices and achieve competitive advantage.