Improvement of the bank's HR department

Abstract

The object of research is the HR management practices of a bank. The subject of research is the evaluation and improvement of human resource management systems in the banking sector. The purpose of the master's thesis is to develop theoretical and practical recommendations to enhance the effectiveness and efficiency of HR management systems in the banking industry, contributing to increased competitiveness and strategic alignment. Tasks of a qualifying master's thesis include: to analyze the role of HR management in the system of modern management; to identify the objectives and directions of HR management specific to banks; to examine modern methods and principles of HR management in banking; to provide technical and economic characteristics of the bank under study; to evaluate the performance of the bank's staff; to analyze the formation of human capital’s market value in the bank; to study international best practices in HR management within the banking sector; to determine the role and functions of a modern HR department in a bank; to propose methods for improving the efficiency of the bank's HR department. The research outcomes include the identification of key challenges and inefficiencies in the bank’s HR management practices, as well as an in-depth evaluation of the factors influencing staff performance and human capital value. The study highlights the critical role of HR management in achieving the bank’s strategic objectives and provides a comparative analysis of international best practices in banking HR management. The obtained results contribute to the theoretical understanding of HR management’s role in banking and have practical implications for enhancing HR practices not only in the banking sector but also in other industries. The proposed strategies can serve as a framework for improving HR systems to drive competitiveness and efficiency across organizations.