The changes in teacher-student interaction and communication in higher education institutions due to the Covid-19 pandemic

Abstract

The objective of the research is to evaluate, through empirical methods, the functional relationship between educators and pupils in higher education institutions during the pandemic. The study's relevance determines the problem of two-way communication between teachers and students, negatively affecting education quality. The methodology employed in this study draws upon the valuable insights and practices of leading higher education institutions that have successfully navigated the challenges of the pandemic. Specifically, the University of Oxford serves as the focus of our investigation. To establish a reliable and effective system of communication between teachers and students, we adopt the Business Continuity Planning (BCP) method. According to the findings, distance learning models that effectively address crises and problem situations are the key focus. According to this approach, a scenario of the higher education institution's educational process is developed. It was found that the Business Continuity Planning (BCP) system of Oxford University shows the problematic situation with the organization of communications. The crux of distance education advancement centers on designing training programs using models formulated by the administration of top-tier universities. In this condition, using hybrid, virtual, personal course templates ensure the unification of teaching and learning processes. Moreover, their combination can significantly improve the interaction between students and teachers.